Services : Recovery Audit

Each year utility suppliers submit countless invoices, worth hundreds of millions, to their customers containing errors. Most consumers are surprised to learn that the burden of identifying and correcting these mistakes is their responsibility.

Who verifies your utility invoices to ensure they are correct? If your organization is not currently validating utility invoices, does it possess the resources and expertise to take on this added responsibility?

We understand that in most organizations utility bills are processed by accounts payable departments without any real review. For accounts payable departments, the primary concern is paying the bill on time to avoid late charges and service interruptions. It is for this reason we offer a service to audit client’s utility bills to ensure that they are not being overcharged for their utility services. Our comprehensive audit services check for erroneous meter readings, incorrect applications of rates and pricing arrangements, usage anomalies, duplicate billings, and other administrative errors. Our audit services can be accomplished on a pre-payment or post-payment basis.